dM
deonay M

1 reviews | Active since Aug 2016

24 Aug 2016, 22:01

Kimberley Clarke careline and director ryns away

<p>had big problems with them.i used someone else's account to write a review.but finally have my own account.huggies product has gone from bad to worse.lets not mention Claire and how she speaks to customers.she even put the phone down while customer still speaking...the director called explained why Claire was rude.yet that still does not hive thee the right to be rude to customers.spoke to the director john Clarke.yet when I asked for a contact number for him and the careline said they cant give the number.asked my representative to call and they gave her his numberi tried calling but Claire and the director is alemways in a meeting.made all of calls to them.this daiper has caused so much drama.even Dr bills now they refuse to pay my bills.but yet they still running.they tried to threaten me with letters as well but I know my rights.the director also told me there is and has never been something wrong with their daipers I laughed cause there is just so much peoplecomplaining.someone I know has been paid out in cash from them all the time for one or two diapers now that I'm requesting that they pay my doctors bill they run away.there is bank statements to proof what I'm saying.ive send them my bills too and its been two months and still I havent heard from them...iys .but</p>

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Replies (1)
Kimberly Clark SA
Kimberly Clark SA's reply26 Aug 2016, 14:25
Official

Thank you for contacting us about Huggies. While we appreciate the time you have taken to contact us over the past months, we are unable to communicate with you via Hello Peter any longer. However, you are welcome to write to us at the following address:

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Thank you for your cooperation.

Kind Regards
The Huggies Customer Care Team