Worst service

My car was taken in for service and a few repairs in mid January 2025 @ Kilokor motors in Newlands , a couple of days I was told the service and repairs have been completed , however they picked up that the thermostat water housing for the car had a leak and needed to be replaced , this would cost R9000 for a new one and about R4000 for a second hand one. A week went by and I kept getting updates that they are struggling to find the part. I took it upon myself to find the part because it was now 2 weeks and I was returning to work on the 3rd of Feb 25 as I was on maternity leave and obviously needed my car. I found the part at the Korean motor spares in Edenvale and informed them which in turn they told me they called the the motor spares however they did not have the part in stock and that it had to be ordered from overseas. 3rd week they still had my car and I was still getting the same excuse they can’t find the part, I’m back at work now and have to take uber which cost me about R400 a day , by this time I’m furious because I’m spending all this money and mind you I’m from maternity leave, this dealership cannot offer a client so much as a courtesy car. The 4th week I call edenvale motor spares and they tell me they have the part in stock and it’s R4770 for a new one, but Kilokor motors had said a new one would be about R9000. So I made sure I ask them if they had the part this time because I made the mistake of not asking the first time , bare in mind that I now as a client am doing the mechanics job, so they where chasing a 2nd hand part because they wanted to charge me a mark up of Lord knows how much and blatantly ignored how I was inconvenienced this whole time for 2 weeks spending 400 per day on uber. When I went to pick up my car a few days after finding the part I was told my car battery was dead because my car was idle for 4 weeks , they took no responsibility for that and I had to buy a new battery on top of that!! I finally have my car and pray there will be nothing wrong with it going forward because I do not see myself going to Kilokor motors ever again. Chris the mechanic your service was the worst service I ever received this includes Kilokor management because they just watched and did not intervene. Jeremy I appreciate your assistance and I know some things were out of your hands as this was not your department but you tried your best to assist me, just continue with your exceptional service your a gem in that place.