PB
Pam B
1 reviews | Active since Jan 2019
21 Aug 2025, 14:38
Unhappy client
We wanted to trade in our car, and the manager didn't want to know us, I cannot believe that he is a Manager, I have never been so insulted in my life, if there was a Zero rating that's what I would give this company.
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Kilokor Motors's replyOfficial
20 Nov 2025, 08:51Dear Ms Bowers,Thank you for sharing your concerns with us. We are truly sorry to hear that you felt overlooked during your recent interaction. Please know that this was never our intention, and we value every customer who reaches out to us.That said, each dealership does have specific criteria regarding the vehicles they are able to consider purchasing. In our case, there are certain models and year ranges—such as the NP200, among others—that we unfortunately do not evaluate or buy. This helps us remain consistent with our business needs and market focus.We sincerely appreciate your understanding, and we apologise again for any frustration this may have caused. Should you have a different vehicle in future that falls within our purchasing parameters, we would be happy to assist. Regards, Kilokor Management.
Kilokor Motors's reply20 Nov 2025, 08:51
Official
Dear Ms Bowers,Thank you for sharing your concerns with us. We are truly sorry to hear that you felt overlooked during your recent interaction. Please know that this was never our intention, and we value every customer who reaches out to us.That said, each dealership does have specific criteria regarding the vehicles they are able to consider purchasing. In our case, there are certain models and year ranges—such as the NP200, among others—that we unfortunately do not evaluate or buy. This helps us remain consistent with our business needs and market focus.We sincerely appreciate your understanding, and we apologise again for any frustration this may have caused. Should you have a different vehicle in future that falls within our purchasing parameters, we would be happy to assist. Regards, Kilokor Management.