CK
Chris K

1 reviews | Active since Mar 2015

09 Mar 2015, 10:19

Kiloror's WORD means nothing

Late Nov 2014 I contacted Adriaan at Kilokor Motors who was stated as the Lyoness Loyalty Reward agent. I asked him if I get them a client that buys a car if I can receive the loyalty reward on that transaction. He assured me that it would not be a problem. 16th Dec 2014 I sold a Sante Fe for them at R 600 000. I asked Adriaan to put the transaction through for Lyoness. He told me it was done. In January I got a email from Mariek to say that they are not going to put it through, before she had a meeting with Lyoness Head office. Kilokor advertise on there emails that they will give you a R 1000 if you bring them a client, when the client receives his car you will get the R1000 immediately. Adriaan informed me that I will not be able to get it. It was fine as I will make the commission on the loyalty reward program. No where in the rules and regulation it states that you can not use your loyalty card for somebody else's purchase. On the 15th of Jan 2015 a month later they paid me R 2000 spotters commission. WOW now they can pay it but a month before they could not pay it. <br> I have had no help from Lyoness nor ever received my Loyalty reward. IT IS FINE KILOKOR AND LYONESS KEEP IT

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Replies (1)
Kilokor Motors
Kilokor Motors's reply22 Feb 2018, 14:10
Official

According to Lyoness head office, purchases may not be made on behalf of someone else. Please take that up with Lyoness. We settled the spotters fee that was due to you as advertised.

Kind Regards