WT
Wongisa T

1 reviews | Active since Aug 2019

25 May 2020, 11:43

Horrible Customer Service

Kilokor Motors has a very terrible and horrible customer service. I bought car in mid November 2019 and after 3 weeks I had an accident in early December 2019. The car was taken by the Panel Beaters on 07 January 2020 , In early March I was told by Centurion Panel Beaters that the Car has a leakage that was not caused by the Accident. Kilokor Motors took the Car from the panel beaters after calling them and emailing several times with bad customer service. Today is the 25th of May 2020 but still I do not have Car and no one is willing to assist me regarding the Car. The Car is still with them and it is not yet fixed. I have never seen a bad service like Kilokor Motors.;

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Replies (1)
Kilokor Motors
Kilokor Motors's reply29 Sept 2020, 14:43
Official
Ms Tshukuse had an accident that damaged the radiator and kept on driving, proof obtained from tracker.  The vehicle overheated and the gasket needs to be repaired.  Ms Tshukuse feels that Kilokor must pay for the fact that she kept on driving with a broken radiator.  We find that unfair.

Regards