MW
Michael W

1 reviews | Active since Aug 2016

13 Jul 2023, 20:24

Cynical dealership

After taking delivery of the car, in spite of being assured that the tyres were in good order I had the vehicle inspected at a number of specialist tyre fitment centers. Their finding was that the rear tyres were out of date and cracked between the treads. The tyres would delaminate once travelling at the national speed on a motorway. Therefore they advised me not to drive the car with these tyres. The front tyres were almost out of date and could probably have lasted for a max of 4 000 kilometers. The tyres were replaced at my cost of R10 790 and Kilokor as a show of "goodwill" contributed R4 400 towards the tyres. Whilst checking the wheel alignment it was found that the lower control arm bushes were badly worn and would need replacing. I am replacing the bushes at a cost of R4 513. Kilokor's attitude to this was that I can't expect the dealership to carry out any maintenance work on my vehicle. I spent well over R500 000 on the vehicle and it was delivered to me in an extremely unsafe condition. I will not recommend this dealership to anyone.

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Replies (1)
Kilokor Motors
Kilokor Motors's reply27 Jul 2023, 10:40
Official
Mr Wilson,  we at Kilokor are sorry that you feel this way, but this vehicle passed the Dekra roadworthy test before delivery.  It is the most reputable testing station in the country and they explained their process to you in detail.  This is a second-hand vehicle and it will display some wear n tear but, if Dekra deemed this vehicle as safe, so will any other reasonable person. Regards, Kilokor Management