T
Thokozani

1 reviews | Active since Jun 2022

30 Jun 2022, 11:23

Car Shopping

Good day To Everyone reading this, Shopping for a car is never easy. I always wanted to own a Polo GTI, so one day I was shopping for a car and my uncle told me about a place he knows which is called Kilokor Motors. At first when we got the I met a gentleman who was eager to help me shop for a car that I was looking for till a high end client stepped into their showroom and he left me hanging and said I must complete my application and and he will submit it. I did so and left the application on his desk in his office as he was attending the other client. he advised that I would hear from them in a week. a week pasted and he never came back to me. I just gave up and thought my hope of buying a car would never happen. I told my uncle that I should just forget about buying a car, he said to me don't give up as yet, try calling their office. so when I did call their office I was introduce to a wonderful and most friendly sales executive lady by the name of Charmaine. She took all her time to explain to me about everything I wanted to know. and she sent me my application via email and reassured me that she will get back to me before the end of the week, hardly a week, I think a day later she called me and gave me a progress report on my application, I did not even have to meet her and she did everything I asked of her and she was in constant communication with me reporting how far is my application. The first time when I met her it was only to come and view the car I had selected to buy. long story short, I got my car yesterday and it drives well I can't complain, when you get to kilokor motors ask for Charmaine if you really want to be helped and to Charmaine I salute you, I Promise to buy you flowers you on flower that keeps the business Blooming. Thank you

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Replies (1)
Kilokor Motors
Kilokor Motors's reply30 Jun 2022, 12:06
Official
Mr Mbelle,  we apologize for the fact that you did not hear from the first sales executive.  He suddenly became ill and could not attend to any of his clients.  We tried to reach all his clients, but you must have slipped through under the radar.  So, we sincerely apologize for that.  Thank you so much for not giving up on us, we really  appreciate it.  Charmaine is an excellent sales executive and always give all her clients her best service.  We are very proud of how she handled the whole situation.  Please recommend her to all of your friends and family.  Thank you also for the excellent rating.  Happy and safe driving.  Kilokor Management.