CB
Carel B

1 reviews | Active since Sept 2017

27 Jun 2025, 12:29

Bad service Kilokor Motors, VERY BAD!!!

Very disappointed. I had a pleasant experience dealing when I took delivery of my vehicle on 26 May 2025.

Cash deal, paid on the 23rd of May already. Find some niggles that must be sorted, and took the vehicle back on 18 June... Fist issue I mentioned was an oil leak.

Collected the vehicle on 19 June and on Friday morning, 20 June I was driving in Grayston Drive in Sandton at around 7;15 am. Power gone... Reached my destination less the a kilo away, parked and it is just oil pouring out the engine.

Kilokor collected the vehicle there at that parking bay.

Today is 27 June, and they can still not tell me what is wrong or what caused it.

I have since decided to cancel the transaction. In less than 30 days this happened. I need something reliable.

I sent a mail to the mail address on the website making it CLEAR that I am cancelling the transaction, quoted the Sections of the CPA etc. etc.

8 Days later today. The people in the workshop sent me a text following my mail, stated they understand the urgency, and that was that but NO RESPONSE on my mail.

I do not think you understand the urgency. I stay in centurion, work in Bryanston and have to Uber to my office and back home daily. I have to Uber to client appointments, to doctor's appointments. The past week have cost me thus far around R 4 000 (maybe more, maybe less) just on Uber. No offer of a curtesy vehicle at any stage, NOTHING..

I am being referred to the workshop the whole time. It is clear you do not understand my mail. I do not want to wait for repairs, I mean it has been 8 days and still no one knows.. How long will repairs take? And in the meantime I must Uber at MY cost, I must pay my insurance premium and my tracking subscription.

You do not understand Kilokor Motors I want the transaction CANCELLED. I want my money refunded in full so that I can go buy a vehicle somewhere else.

I am done with this.

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