****

<p> I purchased the kids gps tracker watch from groupon. The app was downloaded after discussion directly with Kikko and still the functionality of certain services wasn't working. I contact Kikko and was advised that as this is a groupon watch they were unable to assist as its not their device. Then the service provider said they would check on the number at the back of the watch and advised that it was one of their devices but that I had to purchase the service/member package for R850. After purchasing the package , and numerous period of time to and fro between kikko and the cell network (sim) the services still weren't working. I paid for the courier fee to get the device to Kikko as the fall off/drop off alarm functionality wasn't working. The device was returned to me and much to my dismay the function still wasn't working. I called and was told to get a refund from groupon and could then get a member/service pack refund or opt for a new device but have to pay in R100. 6 months later still to and fro to resolve this I'm told no refund will be done and R1000 extra needs to be paid in for another device.</p> <p>If you google the providers/items take heed when reading some of the complaints and issued logged over the internet. Kikko are also only a working hours based (Mon-Fri 8-5), </p>