FM
Frank M

1 reviews | Active since Jul 2010

09 Jul 2015, 16:57

No voucher received

On 18 June I received an email from Kievitskroon to update my details, which I did. I was promised a R500 voucher, which I am still awaiting. I have emailed the person who mailed me the email, without any feedback and I tried to email another staff member who assisted me last year with a booking, also with no response (unless she left your employ). Kindly assist as I did not expect this bad service from Kievitskroon

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Replies (1)
Kievits Kroon Country Estate & Spa
Kievits Kroon Country Estate & Spa's reply14 Jul 2015, 09:24
Official
Hello frankm,

I apologise profusely for the fact that you did not receive your voucher immediately. I understand that you have now received it and look forward to seeing you at Kievits Kroon soon.
ALAN O'LEARY, MANAGING DIRECTOR