No delivery of order
Ordered a duvet cover for my little boy, was promised delivery before Xmas 2017 - emailed to enquire again and was told on its way from UK and it would be here on time. It wasn't. Emailed again to find out what was going on, they said they would check and get back to me. They have now gone radio silence on me. See other people have had the same problems! Over R500 down the tube I suspect. Still hoping I'm wrong...
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Replies (1)'s updateReviewer Update
15 Jan 2018, 06:32Was contacted by business to say they had been out of email contact for almost 2 weeks after their last email to me that they would check on my order and get back to me. Product was posted on the 28th Dec 2017, so 3 days AFTER I was promised it would be delivered and only received it yesterday. Happy with product just think customer service is very poor so won't be buying from them again. They should make a contact number available for customers to call with queries. Radio silence is not good for business especially when deadlines are not met
's update15 Jan 2018, 06:32
Reviewer Update
Was contacted by business to say they had been out of email contact for almost 2 weeks after their last email to me that they would check on my order and get back to me. Product was posted on the 28th Dec 2017, so 3 days AFTER I was promised it would be delivered and only received it yesterday. Happy with product just think customer service is very poor so won't be buying from them again. They should make a contact number available for customers to call with queries. Radio silence is not good for business especially when deadlines are not met