Unhappy customer

On the 15th of January I made a purchase of a bassinet and 2days later I found out that there were missing items(wheels) as I was trying to assemble the bassinet, I reported the matter and was told they will send their courier guy but till to date I haven't received anything from them and I was told I should drive from Mamelodi to Centurion and they will give me R50 for petrol😡😡😡😡 Yoh