Kids Living - Terrible Service

<p>I am absolutely appalled at the service from Kids Living. I would not recommend buying from them at all. They sell premium products but do not have the service levels to justify them.</p> <p>We ordered our car seat and pram from them in February and are still waiting on the order. We were assured in store the order would take 3 weeks to complete. We're now approaching 4 months. There has been no communication from them, other than when we reach out (which means multiple emails before anyone even replies; or numerous phone calls).</p> <p>Considering the prices you are paying, and the moment in your life you're preparing for buying their products, you'd expect a far higher level of service - and possibly a quicker turn around time as you can't expect all new parents to be purchasing their items 4 months in advance.</p> <p>There is also massive inconsistency with their feedback. The last update I received was that the order would be ready by end of April and that everything had been ordered. When my husband called them - he was told that they're having issues with their supplier and that the order was not on it's way. So really the inconsistency and lack of communication really isn't good enough.</p> <p>Very disappointed. You were highly recommended because of your product stock, and you have fallen way way below par of what was expected.</p> <p> </p>