kidland suck

I am experiencing bad service and no communicatio. I paid in July but my tracking number is non existing and when I e-mail I get the exact same automated responses all the time . "Dear Client KID LAND IS CHANGING.NEW CONTACT DETAILS & OUR APP WILL BE AVAILABLE SHORTLY. THIS EMAIL ADDRESS WILL NOT BE MONITORED ANYMORE. YOU WILL ALSO RECEIVE AN EMAIL WITH NEW DETAILS SHORTLY. THANK YOU FOR YOUR PATIENCE! I received this response;Date Ordered: 07/28/2017 Your order has been updated to the following status: Additional tracking number added.To view your order click on the link below: https://kidland.co.za/index.php?rt=account/invoice&order_ Please reply to this email if you have any questions."

I have to date not received my stock which was supposed to be delivered via courier services and the website states "We are currently performing some scheduled maintenance. We will be back as soon as possible. Please check back soon." its been like this for a while . Please advise what can be done from what I read the other complaints about the stock. I want my money back .