BAD SERVICE

I am writing with deepest regret and sadness for ordering at Kick kit. I have ordered on the 17th of MAY 2025, to date I have not received my order nor a message to keep me updated regarding my order. They do not have a landline where I can reach them, I have sent them countless emails but no response. This is really a bad service I have ever experience since I have started to shop online. CAN ANY ONE FROM KICK KIT, GET BACK TO M OR GIVE ME MY REFUND PLEASE