Worst Service

<p>On froday the 3rd of March i bought a new fridge. By tuesday the 7th of March i went back to the Pick n Pay Hyper i purchased it from, as it was not getting cold. They said they will log a call and send a technician.</p> <p>The technician came on Wednesday the 8th of March... said it is leaking gas and must be replaced. I phone KIC today the 9th of March to find out when my firdge will be replaced only to be told it still needs an authorisation number.</p> <p>The fridge is less than a week old?!?!? it should be replaced immediately....i should not have to wait 4 or 5 or 6 days???</p> <p>And in the mean time i have had to throw out all the food and i now sit with a 6 day old fridge that does not work?? And no timeframe on when it will be replaced?</p> <p>And i am told simply told there there is a 'process' to be followed?? </p> <p>I find the service appaling and the lack of urgency ridiculous!</p>