WARRANTY CLAIM. WAITING AND WAITING

I BOUGHT A KIC FRIDGE ABOUT 1&HALF YEARS AGO. <br> <br> (THIS WILL BE MY SECOND WARRANTY CLAIM) <br> <br> NOW FIRST OF ALL THE FRIDGE IS FREEZING UP THE FREEZE DEPARTMENT AND THERE IS WATER LEAKING INSIDE THE FRIDGE. <br> <br> I CALLED KIC TO LOG THE WARRANTY CLAIM. AFTER LOGGING THE WARRANTY CALL THEY SAID THAT SOMEONE WILL CALL ME BACK TO ARRANGE FOR A TECHNICIAN TO COME OUT AND LOOK. FIRST CALL I RECEIVED WAS WHEN THE TECHNICIAN WAS IN THE AREA. NO CALL TO TELL ME THE TECHNICIAN IS COME OUT HERE OR WILL THIS DATE SUIT ME.<br> <br> THEN AFTER THE TECHNICIAN WAS THERE, I WAS TOLD THAT THEY WILL BRING ME A LOAN FRIDGE. WELL THAT DID NOT HAPPEN. AND THEN I CALL 4 DAYS LATER AFTER HEARING NOTHING FROM THEM. THE LADY TOLD ME THAT THE GUYS WILL CALL ME TO ARRANGE A DELIVERY OF MY NEW FRIDGE. BUT IT WILL BE AT MY HOUSE THIS MONDAY. 19/10/2015. <br> <br> AFTER ONCE AGAIN NO CALLS RECEIVED I DECIDE TO CALL THEM AND CHECK. AFTER ARRANGING SOMEONE TO BE HOME TO RECEIVE THE FRIDGE, THEY TELL ME THEY CAN NOT DELIVER THE FRIDGE TODAY. <br> <br> THIS IS VERY BAD COMMINICATION AND VERY BAD SERVICE..<br> I WIL NOT REFER ANYONE TO KIC....<br>