Revolting Service - **** and LIES!!!!

Be careful with appliances bough from New World. Bought a fridge in Dec 2019. The fridge delivered was damaged, made sure the driver took it back immediately. Took me two fridges to receive a "proper" fridge. Three months down the line the fridge started making terrible noise. Reported it! Technician said it is due to the anti-freezer element, nothing wrong with it. That's how they work. Escalated the matter to Ombudsman (good for nothing), they agreed with what the report said. Fine...months down the line the fridge suddenly started to over freeze - where is the anti-freeze now? Reported it, technician came...he said KIC does not make fridge with an anti-freezer!!! Nothing wrong with the fridge, I need to defrost it every 3/4 months....nothing they can do!!!! New World on the other hand, are mum like they did not sell me lies!!! After sales is something foreign to these companies. Had I not fought from the beginning, I'd be sitting with a banged, damaged malfunctioning fridge. KIC, New World you should be ashamed of the lies you tell customers.