Refrigerator darkness

<p>I purchased a KIC fridge on the 30th June 2016. Upon deliverly I noticed a few days later that the light doesn't automatically switch on when I open the fridge. I logged a complaint and they sent a technician to fix it. A couple of days after the fridge did the same thing.</p> <p> </p> <p>On the 5th of Aug I logged another complaint with the customer care and was told a technician would come. No one came and I called again on the 25th and they said there was a mix up and they would send someone. I requested it be on a weekend since I work during the week. The next day the 26th Aug, Friday a technician called asking to arrange time to come fix my fridge. I called again having asked to have the technician to come on a weekend, again there was a mix up. No one came during the weekend.</p> <p> </p> <p>I called again today and I'm being told they need to send someone. I have requested ample times now to either get a refund or a new fridge and I'm told that a technician needs to come evaluate the fridge before they can take measures. I was okay with that in the beginning but no one is pitching to even evaluate the fridge! </p>