Non existent after sales assistance

<p>I will never purchase a k.i.c. product in my life again. I can't complain about the service because there is no service. I bought a fridge and before long the rubber pulled away and the fridge kept frosting up and didn't keep things cold. A technician came to my house and tried to "fix" the rubber, after I told them it can't be fixed and I want a new fridge. Eventually the retards realised this and the fridge was replaced. A few months down the line the same thing happens with the new fridge. I phone k.i.c. and they can find no record of my purchase or proof that the fridge was replaced by them, therefore they cannot help me. I started phoning and asking to speak to the manager. Every time his/her line was busy and each time I left a message. Needless to say that almost a year later I am STILL waiting for a return phone call. Pathetic is not the word. </p>