KIC Fridge

I bought a KIC Fridge last year in September at Game stores Westgate mall, however within 1 year of using it I have experienced problems. The first time I reported it at game store the problem was with the water tank being loose and excessive freezing of the first compartment.

The technicians came change the thermometer and fixed the water tank bearing in mind that this happened in April. Again in the month of May the fridge continued to overfreeze and I reported it again. Again technician came June removed the ice and adjusted the fridge doors.

This is the 3rd time I went in July to report the fridge again for the third time. Game store westgate phoned me this morning asking if I did defrost the fridge.I will never understand that question because before I could even report the fridge I did defrost it and monitored it. Now they are sending me an sms for the 3rd time that a technician is assigned for the fridge.

I am tired of game making a mockery of me and busy sending technician who can't even figure out what is wrong with a fridge that cost almost R6000.

I am so tired of going to game stores and reporting this fridge. I have bought other brands before which were cheaper than this one however I never experienced such problems before.

What seem to be very worrying is if am experiencing this problem within the first year then there is no guarantee that this fridge will last longer then?

I have tried to email game stores but didn't even care to respond to my emails or do a follow up. I am so feed up.

At this point I do not want any technician however my money back.