NP
Nicole P

1 reviews | Active since May 2021

07 Mar 2022, 18:06

KIC Faulty Products & Unacceptable Service!

Unacceptable service from KIC! Selling faulty products. No, providing faulty products to stores to sell to clients. First fridge, not even 5 months old, leaked gas. Replaced fridge, not even 4 months old, leaking gas AGAIN!! Technicians send apppintment confirmation SMS's that they do not adhere to. No regard or respect for the clients time. Cherry on top was having the technitian confirming that they will credit the appliance and then reporting that they will TRY and fix the appliance, just waiting on confirmation from client to confirm collection. EXCUSE ME?! No help from staff or management when phoning in to call centre. Complaints lodged via email, no response.

Will never recommend or support KIC again! RIDICULOUS!!

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