HSJvR
Hester Sophia Janse van Rensburg

1 reviews | Active since Oct 2015

21 Oct 2015, 07:33

DON'T BUY A KIC FRIDGE

After only just more than a year my KIC fridge broke. After being told that a technician will attend to it within 24 hours - it took 3 days and 7 phone calls to their call center before someone arrived at last. My fridge was unfixable. After I have been told by the call center that fridges are never not fixable. A temporary fridge was not even an option. <br> Again several calls to the call center each person giving different information about when the new fridge will be delivered. Trying to get hold of a supervisor was a nightmare and even then it was of little help. The fact that it was a heatwave and my own special circumstances of being disabled and unable to buy fresh products daily, KIC did not seem to care about. Requests to be contacted by management was ignored. It has now been more than a week without a fridge!<br> <br> My advice to everyone looking to buy a fridge is: DON'T BUY A KIC FRIDGE!

0
Replies (0)