MG
Monique G
1 reviews | Active since Jan 2019
10 May 2021, 09:28
Disgusting service from KIC
I bought a brand new KIC fridge about 2 weeks ago. It wasn't cooling at all on the top part. Technicians came out and regassed it. Never checked that all is okay. Few days later I noticed again its not cooling so on Friday we phoned KIC to come out - Sorry we can only help you on Monday. All my food have gone rotten because the fridge is not working. Phoned them again this morning - oh sorry we are not liable for your food. So I have bought a brand new fridge broken and have lots all my months food because of this. My fridge has not been replaced. This is pathetic customer service from KIC. I will never recommend anyone to buy KIC appliances.
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Monique G's updateReviewer Update
10 May 2021, 12:13Update: KIC has credited the store where i bought the fridge - I now need to go to this store and get a new fridge. The store is over an hour away from where i live. I need to make a plan for transport charges as well as all my food that i have lost - KIC is taking no responsibility for this. Pathetic
MG
Monique G's update10 May 2021, 12:13
Reviewer Update
Update: KIC has credited the store where i bought the fridge - I now need to go to this store and get a new fridge. The store is over an hour away from where i live. I need to make a plan for transport charges as well as all my food that i have lost - KIC is taking no responsibility for this. Pathetic