Complaint about KIC

I purchased a KIC fridge in January 2017 and from the day it was delivered until present I have had nothing but issues with the fridge. Game Stores where I purchased the fridge has sent out technicians and to no avail. The fridge made a terribly loud noise , did not get freeze and did not get cold inter alia. I am a pensioner and live at a old age home, purchasing a fridge is quite a financial lay out for me but my frustration is that during the Covid-19 lockdown I cannot purchase any meat as my freezer does not freeze. My fridge is barely cold. I am forced to make a daily walk to the closest supermarket as a result. I was sold a dud and even though my fridge was under warrantee I was not given a replacement fridge. Previous to this I had a LG for many years and did not have a day's issues. I gave it to my grand daughter who is still using it. Your KIC fridge is a grave disappointment and an absolute waste of my money which as a pensioner I cannot afford to throw away. Please come and fetch your fridge and replace it with something that actually works . I can no longer be trying to get Game Stores to replace it.