APPALLING SERVICE

I purchased a KIC fridge from Luckys in Manaba in March 2014. It stopped working in November 2017. I contacted Luckys who agreed to have it repaired as it was out of warrenty. Sarah at Luckys has repeatedly tried to resolve the matter with KIC. Numerous calls, e-mails and promises, and six months later there is still no progress. Appalling service.