ABSOLUTELY PATHETIC SERVICE

Firstly the service we received from your technician Aida Tchimuishi was absolutely pointless and ridiculously. He provided no service to assist us in this matter of the fridge. He also didn't test anything on the fridge all he said was we need to wipe the dust and the fridge will work. What can of service is that? He was absolutely rude and didnt provide any clarity as to what can be the issue. Kic needs to take responsibility as we purchased the fridge recently and the fridge is still under warranty. Kic needs to replace the fridge and train their staff and how to assist their clients It feels like kic doesnt want to honour their end of the deal.Despite sending all relevant documents and the warranty document .we will be sending this matter to our attorney's and the reporting it the national consumer commission.