NN
Nonhlanhla N

1 reviews | Active since Feb 2025

28 Feb 2025, 12:42

Incompetency

Have never had a good experience at this hospital. I am currently in need for my mom doctor to complete forms he is unable saying that documents are in achieve the doctor has done all he can from his side but the hospital doesn't seem to want to assist him in getting the information this is truly frustrating and is really on. Sitting for 2 weeks now and nothing and this forms are needed.

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Replies (1)
Kiaat Private Hospital
Kiaat Private Hospital's reply11 Sept 2025, 16:30
Official
Good Day Nonhlanhla,

Thank you for taking the time to share your feedback regarding your experience at Kiaat Private Hospital. We genuinely appreciate all forms of feedback as it helps us identify areas where we can improve and ensure that we continue to provide the highest quality of care to our patients.

We are truly sorry to hear about the challenges you encountered during your visit to our hospital. We understand the importance of addressing concerns, and we would like to extend our sincerest apologies for any inconvenience or dissatisfaction you may have experienced.

To assist us in investigating this matter further and to ensure that we address your concerns comprehensively, we kindly request that you provide us with more details about your experience. Please reach out to us via email at *** with your contact information, and a member of our team will be in touch with you shortly.

At Kiaat Private Hospital, we are committed to providing exceptional healthcare services, and your feedback plays a crucial role in helping us achieve this goal. Rest assured that we take your comments seriously, and we will work diligently to address any issues raised.

Once again, we apologize for any inconvenience you may have experienced, and we look forward to the opportunity to resolve this matter to your satisfaction.

Thank you for your understanding and cooperation.

Warm regards,Kiaat Private Hospital