TM
Thabile M

1 reviews | Active since Oct 2019

16 Aug 2025, 12:12

An absolute Joke of a private hospital with very *********** nurses and some Drs with attitude 🚮

I agree with those who say this should be a public hospital! Utterly disgusting treatment 🚮…… the below is my brother’s experience currently in their hospital: From the very first day until today, I am completely dissatisfied, disappointed and unhappy about the treatment I received from Kiaat hospital. The nurses showed incompetence in knowing what to do, my temperature was at 38 degrees and she didn’t know what to do, the machine connected to my GSW to drain the poison and dirt were not charged and my feet started swelling and I I experienced incredible pain to which i asked them to check the machines but they didn’t. They got angry and had attitude every time I called them with a discomfort. I am working to be transferred to Mediclinic and will never recommend this hospital to anyone! Even the first attending Dr came to see me 15 hours after I had been brought it with 3 GSW! There is absolutely No sense of urgency in an ICU with no proper working plugs. To say I and my family are disgusted with the service I received would be an understatement!

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Replies (1)
Kiaat Private Hospital
Kiaat Private Hospital's reply11 Sept 2025, 16:29
Official
Good Day Thabile,

Thank you for taking the time to share your feedback regarding your experience at Kiaat Private Hospital. We genuinely appreciate all forms of feedback as it helps us identify areas where we can improve and ensure that we continue to provide the highest quality of care to our patients.

We are truly sorry to hear about the challenges you encountered during your visit to our hospital. We understand the importance of addressing concerns, and we would like to extend our sincerest apologies for any inconvenience or dissatisfaction you may have experienced.

To assist us in investigating this matter further and to ensure that we address your concerns comprehensively, we kindly request that you provide us with more details about your experience. Please reach out to us via email at *** with your contact information, and a member of our team will be in touch with you shortly.

At Kiaat Private Hospital, we are committed to providing exceptional healthcare services, and your feedback plays a crucial role in helping us achieve this goal. Rest assured that we take your comments seriously, and we will work diligently to address any issues raised.

Once again, we apologize for any inconvenience you may have experienced, and we look forward to the opportunity to resolve this matter to your satisfaction.

Thank you for your understanding and cooperation.

Warm regards,
Kiaat Private Hospital