The worst nightmare with my Kia Cerato Koup manual 2016

<p>i purchased a new Kia Cerato Koup 1.6 GDI Manual in March 2016. My sales person at Kia Durban was Bhavna and assisted me with the purchase of the car. I enquires about the maintenance plan and I was being told that it covers clutch wear and tear and was suggested that I should include it in the package. In early December 2016 I stooped at a traffic light and suddenly you car does not want to get into gears, and called road assistance to tow it. It was towed to Kia repair centre at Pine town where my service advisor was Charmaine. The first week after my car has been towed in at Pinetown went to the centre twice while my car parked with no diagnosis being conducted and I was continuously told that there were only two technicians busy with other cars they look at mine later. On the third day of going there was being told my car Clutch system has failed. After two day, I was being told that maintenance plan has rejected the claim for my clutch repairs because there were caused by my way of driving. I had driven a polo pre-owened for more than a year prior to purchase of this vehicle with no clutch problems. Maintenance plan says is not wear and tear but clutch failure and I must pay R14 700 for the repair of the clutch from my own porkers. I agreed that I will pay the amount and the problem shall be fixed so that I can get my cat and go home for Xmas, was told that the motor starter is faulty and needs to be replaced. My service advisor told me that the part is not available in the country and needs to be shipped from Korea. Waited two weeks for the part to arrive. I am really unhappy about the reliability of the car to a point where I have decided that I need to change ASAP. The promises from maintenance plan as well is just a lie and I will never ever purchase any Kia related cars. I am currently advising anyone not to buy KIA vehicles because they have poor components reliability and very bad service assistance.</p>