Take Responsibility for your actions

Kia Pinetown need to take responsibility and for once provide service delivery which you preach.<br> <br> I cannot be liable for cost if your staff is *********** and if they do not know the difference between the numbers zero and six.<br> <br> Incorrectly captured the mileage on the service book and now I must pay R1600 for service when i have a service plan until 105000kms and the vehicle only doing 51 000kms. I bought the vehicle 8months ago of which I explained to the service advisor, i wasn't there for the last service you idoit !<br> <br> Totally pathetic and unacceptable. <br> <br> We as customers refer to the service book and monitor the mileage until the next service, we DO NOT refer to your database !!!!<br> <br> Mileage captured on the service book as 36****ms and according to Claude, the service advisor at Pinetown, on system it shows the car was last serviced at 30 000kms. Now i am over the 15 000km mark interval service and I must cover the cost.<br> <br> You did the error , you rectify this...<br> <br> The Power to surprise logo, you certainly had me surprised !!!!!