1 reviews | Active since Jun 2016

07 Jul 2016, 15:43

Disgusting service

<p>This has got to be the worst service by far that my sister experienced at Kia Pinetown. She has been bringing the car for last few moths and not been helped. The last incident was when she picked up her car and after a few minutes as she was driving to a nearby mall realized that it wasn't working. She then booked the car back to be repaired. after 2 days of the car being there, she received a call to say the car was ready. It was in the late afternoon, she received a call from Charmain Pillay who advised that her car was ready. When she arrived she was told that she couldn't take the car because it wasn't ready. </p> <p> </p> <p>I spoke to Quinton who was EXTREMELY rude. I tried to explain to him that we needed the car because mom wasn't well. She wasn't able to walk, she had gone for a minor surgery. Quinton couldn't be bothered, showed no sympathy, he watched as mom struggled to get to a car that took us home from Kia. Quinton continued to be rude and told us to go without the car. He told us there was nothing that he could do. Quinton is a heartless man, I am not sure why the manager Patrick who happened not be there would have him in charge. This proved that Patrick is happy with his way of managing things in his absence. The NO service was appaulling and won't be doing any service with Kia. </p>

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