WORST SERVICE EVER! 5K later, DISGUSTING KIA DURBAN!

Worst service I've experienced in the 4 years I've actually been servicing my vehicle at this dealership! it felt rushed and no care was exercised! No boxes of the parts that were serviced were left in the car as per the norm. No after service report, no report on tyre lifespan, wipers were not changed, lights were not changed and till this day we don't know what was done.

There is a noise that the car makes when driving at above 80km's or so and it just does not feel safe. I made the service dude aware of this and all he could tell me that my car is in bad shape and I need to buy a new one! I made the Service manager aware of the above-mentioned problems, but he also did not help me in any way, he instead sent me an invoice of what his service dude had said needs to be fixed.

When my wife came to pick up the car at about 16h36, a gentleman told her that the car had just gone into the service bay about 15mins prior to her arrival, so was the car even serviced at all?

I need answers and I need them ASAP! these people didn't even change the globes for the headlights!!