ML
Meryl L

1 reviews | Active since Jun 2015

13 Jun 2015, 08:52

WORST SERVICE AT KIA RANDBURG

We had a look on their website and found a Kia Rio that we were interested in.I called Kia Randburg where the vehicle was and we were assisted by Mike. I then asked him if the vehicle is still available, he then checked & told me that it was. My partner then drove through to them from Pta the next morning. When my partner got there he was told that the car was bought as someone called 5 minutes after I did and payed an upfront deposit, which I wanted to do and was told that I cannot because they were close to closing time when I called. He then showed my partner a same model Kia but with more km's at a higher price which we were not happy about but ended up taking the car. They took 2weeks to get the car ready & in the two weeks told us that the car was ready 4 pick up & when my partner arrived there he was told that it wasn't ready and had to go back again. The reason being that they were busy with the paper work and the car needed to be valeted., etc.When we eventually got the car it was dirty, our spare key was not ready & the paper work was not all done. The vehicles papers only got delivered to us after nearly 3 months after lots of hassle. We still have no spare key.

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