Worse Management

My Kia Picanto had an electrical problem and would not start. I booked my car in @ Kia, after I had to get a towtruck, last week on Thuesday morning. After several calls from me as well as a friend I was informed on Tursday afternoon late that the problem seems to be the computer box and need to be replaced and reprogrammed. Costs R10,500.00! After a lot of pleading and begging the amount changed to R9,500.00. Wow! Ok the new part would have been installed on Friday. Good! Friday afternoon about 16h00 after I phoned I was informed that the vehicle might be ready on Monday! Again after I have contacted them several times I could collect the car. Upon my arrival the car was still not ready! Again no phone calls to inform me of the "hick-up" . Once again I had to beg for a lift back home. Ok yesterday I was at last able to collect my car just to be leaft stranded 2 km from home this morning with a car that died on me. Again after several calls and a manager laughing at me the vehicle was at last recovered at 14h00 by Kia. Apparently loose wires after replasing the "box". Hope this was the last time I ever have to deal with Kia Centurion Service Department . Client service = zero