Wheel Center Cap Missing

<p>Today the 7th June 2017, I booked in my car for A/C problem in the morning at around 08:42 in KIA Edenvale to be check and fix. Then later that day at around 16:16, I was call to come fetch the car. On getting there the A/C problem couldn’t be resolved for some reason which is not the reason I am writing this.</p> <p>Then by getting the car key from Amelia. I came to realize as I was about to get into the car that my wheel centre cap is missing at the back side of the driver sit and immediately I call on the service advisor to please check it out.</p> <p>What she said to me was, she will look into the camera to check if truly I came in with the wheel cap and for her to do that, she will have to call the head office for the footage and I said to her not a problem at all and I even asked if she can also inbox me the footage, then I wrote down my email address and give to her, then I left with my car.</p> <p>On the 9th June 2017, I was called by this other lady checking with me about their service and I said to her nothing was done on the car and please if she could tell Amelia to call me concerning the footage and she said okay.</p> <p>I waited and waited until 13th of June when I call to speak to Amelia, and then I was transferred to her and she said to me the camera wasn’t working for both outside, inside and where my car was park for almost 8 hours.</p> <p>She then said to give her an hour to speak to her manager and after a while she calls to say the manager said that no one can take my wheel centre cap and the question now remain the same “Did I take my own wheel centre cap”?</p> <p>I need solution to this matter urgently.</p> <p>Thanks</p>