Wheel Alignment/ Rotation

I am writing this with anger and frustration of the service received from Kia Northcliff, the car was due for service and it was brought in on the 12/08/2025. The request that I made was for the wheel alignment, balancing and rotation of the wheels, to my surprise the rotation of the wheels were not done, my two front tyres has a cut, it came to my attention that nothing of that was done when I was washing my car. How sure am I that the wheel alignment and balancing was done. Today the 22/08/2025 I am back at Kia Northcliff with my petrol to get the rotation done that was suppose to be done on the day of the service/ or day of request. Who is to feed onto my petrol as I stay 44km away from the dealer.