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seeram R

1 reviews | Active since Dec 2009

14 Mar 2016, 18:19

Very poor service from Kia Umhlanga

I took my Kia Umhlanga for the 5th time and they could not repair the fault on my 2015 Kia Rio.The service centre at Umhlanga asked to keep on booking my vehicle in and the cant seem to find the fault.It is real sad that after you buy a brand new vehicle that you have to go through something like this.The attitude of the service center at kIA Umhlanga is very bad and they are constantly guessing and wrongly diagnosing the fault on my vehicle.Had i known this ,I would not have wasted my time to purchase a Kia. To me this car has got a major fault and these back door mechanics at kia Umhlanga cannot seem to find the fault.It it costing me time and money sending my car there 5 times already and the issue is not yet solved.The after sale service is quiet bad.Fro the 5 times that i took the car for the same faulty.not once did the manager come and test the car when it was ready to be collected.I would advise people to think twice before buying a KIA cause after sales service is pathetic. I have been dealing with Kia head office and Faran just hands me back to Kia Umlanga who cant really help.To put it quiet frankly nobody at Kia cares about you after you have bought the car.<br>

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