Unfair treatment and ****s at KIA Roodepoort

Hi there,

I purchased a 2017 Kia Picanto in November last year, a demo.

The car was missing 2 mats inside and I was promised these mats.

I relocated to the KZN in Dec 2017 but kept calling the branch to arrange for me to pick up the new licence disc for the car and the mats; they always said they will contact me when the stuff was ready. The sales guys I was dealing with was Jacques.

Jacques stopped taking my calls and the dealership never answers the phone.

I drove 300km to KIA Roodepoort on the 7th of August 2018, after almost a year of calling these people! I spoke to the manager Alfie, very rude guy. I got my license disc but no mats. To my surprise, Jacques does not work there anymore!

How is it my problem that I bought a car from them and it came with missing stuff? After countless attemps of me trying to get hold of them! The manager said he cannot help me because he was not aware of the problem! The service is appauling! I was treated unfairly on this deal, they can take their car back! They are so pathetic!