Unacceptable Service

<p>So i booked in my kia picanto at Kia the glen (oakdene) on saturday for my first service. car was booked in on a saturday as i cant take it during the week. when i asked for a lift just down the road from KIA i was told that there was no drivers on saturday, so i had to walk. (not to much of an issue). Secondly, my car never got washed, when i asked again i was told that there was no cleaning staff on a saturday either. this is not acceptable. i paid for a 45000km service plan. anywhere else a person services there cars they get washed. but here is where it gets even better. prior to leaving my car for the service i had thrown a coldrink can, some papers etc on the passenger floor to be cleaned when i thought they would wash the car. when i got the car after the service that was gone. i thought at least they threw that away. when i put the service book back in the cubby hole thats when i saw they had put the ******* from the passenger floor into the cubby hole. this is totally not acceptable. i will never be taking my car back to kia the glen, nor will i ever purchase a kia from them. i am livered. i want something done about this.</p>