Terrible customer service

<p>The service provided from Kia seems to be an optional extra and doesn't come standard!!! I took my vehicle in for a service. I explained my window was not working properly and I was told they will order the part and it cannot be fixed on the same day( this is surprising as I have had many other vehicles and always had issues resolved the same day) where they were not able to assist the same day they NUMBER 1 stayed in contact with me and followed up until we had the issue resolved( With kia i waited over a month for feedback and NOT 1 PERSON called me after the service to find out if i was happy etc. itseems customer service for KIA is not a priority. AND NUMBER 2 assisted me with a vehicle and I am in sales and I need my vehicle to be able to do my job. If KIA is not able to accommodate their customers in the same way all the competitors were able to assist me I find it very disappointing. I will now either need to rent a vehicle for the day??? or put in a days leave??? due to vehicle issues.</p>