Service what is that

<p>I notified the deal on 24 April that I would pick up my vehicle on 26 April. I did not mention a time they did not.</p> <p> </p> <p>I arive at 11h00 and get told oh I expected you this afternoon the car is not here. Everything should be ready by 14h00 latest 15h00. 16h00 I go and ask what now oh now the contract will be here at 17h00.</p> <p>What the hell I have been here 5 hours and this is your assistance.</p> <p> </p> <p>What the hell will I get for all my time waisted. Nothing absolutely nothing I assume.</p>