Service from hell

I will never refer anyone to Kia Roodepoort.I had issues with my car, when I called Kia Roodepoort I did not get assistance that I was looking for, instead I was sent from pillar to post. When the call was referred to a service manager buy the name Manni, I expected a positive response/ better results instead he gave wrong advise😞 I had to call another for assistance which exceeded my expectations.