********** by KIA Umhlanga

Purchased a new vehicle from KIA Umhlanga and when I took my vehicle in for service last year, when it was due, I was told it was too early..low mileage.. took vehicle in this year and was told too late.. charged R2800 for service..whilst on a service plan. Poor service.. waited hours..very unhelpful manager.. called in advance to schedule service...when we arrived they spent hours trying to get authorization. Spoke to three people... all of whom gave me different dates for the next service which would be due in 2016. This is how kia umhlanga tries to ******* their own clients who have purchased new vehicles. In one year alone my son..daughter-in law including myself purchased three vehicles from kia.. Dealer warranties and services plans are crucial when deciding to purchase a vehicle, KIA don't seem to be delivering as per their service plan and threaten to void your warranty if you don't pay for your service. KIA, an awesome brand but poor after service.