Poor Service :Kia Edenvale parts

Hi I am very disgusted with the processed of kian Edenvale.<br> <br> I had ordered a left outer taillight at Kia edenvale parts department on Thursday 7th May. Simon from parts advised me of the bank details ,in which I have made payment. The stock for this part was not available.I was been pushed from pillar to post with no clear answer that the funds where received for the taillight, eventually sivi the parts manager incorrectly informed me that the money was paid into wrong bank account. They eventually allocated the payment which was paid into right account. It was too late as I sourced the part elsewhere<br> <br> I required this part urgently.. I requested a refund on Monday 11th May which was promised to be in my bank account last Wednesday the 13th May. the deposit was made on the 7th may. Up till now the funds of R2000 are not in my account . this is extremely poor from Kia and dissatisfactory and unprofessional. please I require this funds back into my account urgently today.<br> <br> Hello Peter can you assist as trying to resolve this matter with the branch is proving in futile.<br> <br> Many Thanks