1 reviews | Active since Dec 2014
Poor Service | Bad Attitude
Went into KIA to book my car for some repairs and to re-log issues which were not complete on previous service.<br> <br> Explained, in detail and in person, to the consultant booking my service what needs to be done. On the day of my service, I found that she took down most of my instructions incorrectly. Due to time constraints, I had to collect my car from KIA with nothing being done. <br> <br> One of the excuses were that sale consultant left KIA and they have no record of what was done and what vendors were used on my vehicle. This, I think, was unacceptable and requested that a manager return my call. Almost two weeks later, I receive a call from a manager who was basically trying to cover up for themselves and not actually listen to what I have to say. I had to request on numerous occasion in the telecon for me to complete my sentence before he added his fruitless comments. He then continued to speak and did not allow me to finish and ended the call abruptly. <br> <br> I now have to wait on them to investigate who to call and then get back to me. I'm now left with a windows that does not work, a very loud PDC, and a gearbox I fear is going to break on me....
