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Dewald E

1 reviews | Active since Nov 2010

22 Mar 2016, 15:04

Poor service and feedback

I bought a VW Polo BlueMotion from Kia Silverlakes about 2 months ago. I had a few small issues.<br> It had a squeaking noise inside when I drove on bumpy roads, rear brakes screeching when it rained, some window rubbers were loose and the car rolls back a bit when parked on a steepish hill. <br> <br> I phoned them and took the car in...the next day I got my car back and the rubbers were not all fixed plus the squeaking noise was still there...upon till that stage I understood as they had to figure out what is wrong. I struggled, but got the car taken in again and the squeaking was still not resolved plus the rear window dust cover panel was still bend and not fixed. I felt kinda angry, but I stayed calm after they made me feel like it was problem and I was bothering them! <br> <br> I took it back the 3rd time, guess what...rubbers fixed...squeaking still there and rear brakes still not fixed., BUT HERE IT COMES. They scratched my car whilst working on it and now I hear nothing from the branch manager (Peter) or George (sales person). I am tired of licking their butts! I will never ever ever buy a car from them again or advise someone else to! Pathetic and a shame.

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