Poor Service

<p>I booked my husband’s car for kia service. As per warranty/ maintenance booklet the last service for 45000 km or 36 months was done 20/10/2015 with mileage 44281. On 15 September 2016 I took Kia for 60 000 km service (with less than 60 000 mileage on the clock) for service. Within 1 hour received phone call saying that my car has passed its maintenance service date and I have to pay cash. As per them ,the last date was 22 June 2016 as per them. I was advised that the cash payment will be almost R5000.00 and if I did not want them to go ahead with servicing my car – they can wash it for me. What makes me upset that I have no idea where they came up with the date of 22 June 2016 and no CUSTOMER CARE service was provided by at least trying to resolve it by assisting me. I truly believe that the car has to be serviced as I did not miss the date or melange as per service records.</p> <p> </p>