nn
nomsa.hutamo nomsa.hutamo

1 reviews | Active since Mar 2017

07 Apr 2018, 13:39

Poor service

I bought a car from kia motors in Randburg and i was assisted by a Pre-Owned sales Executive Kagiso Douglas on the 09 November 2017. i took i back the car 4 times within 6 months for it to be fixed as it was overheating . I was told the car it fixed by their mechanic but it was not .. requested for invoices to see on what they claimed for on the warranty as it was more than R4000.00 but the car its still doing the same thing...Poor customer services from agent to management , i am really disappointed . On the 05/04/2018 she told me i'm not her only client when i was asking on why i should be inconvenienced this much when i pay monthly. i deserve quality goods as i pay for them .. customer protection act Right to safe and good quality.

Consumers have a right to receive services and goods in working order, free of defects and good quality and the items must comply with any standards set under the Standards Act No 29 of 1993 and any other public regulations as published from time to time.

0
Replies (0)