EC
Ebrahim C

1 reviews | Active since Dec 2016

23 Jun 2017, 12:44

Poor product

<p>We purchased a kia picanto in July 2014. Less than 6 months we had a problem with can tensioner which took another 6 months to HV repaired. Over the course of three years our car has been in for starter problems as well as the can tensioner and fan belts being replaced. So many things has been done its disgusting to think this is the product you end up paying for. The salesman who assisted me as well guaranteed after three years we could trade car in. I'm so fed up with all these problems I've attempted to trade car in but told my shortfall was high. I'm sorry to have my car in for the fourth time for a starter and third time for a can noise again its pathetic. We have less than 65000 on clock so I would like to know what kia is willing to do to assist as this car has cause us grief. Last year I was picked up in the month of ramadaan very late and ended up breaking my fast in the transport on route to collect car. My car was finished already at fourpm but I was collected after five.thirtypm. is this how customers are treated than kia should rethink their customer service as well as service plans cause customer satisfaction is at a low.</p>

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